Last Updated: 20 May 2023

Welcome to Leaf Shop, your trusted online gardening supplies store. At Leaf Shop, accessible from gardenhandtoolshop.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to data privacy.

1. Information We Collect

To provide you with the best gardening shopping experience, we collect the following types of information:

  • Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (processed securely through our payment gateway), PayPal account information (if applicable). Note that we do not store full credit card numbers on our servers.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services, including your browsing patterns, search queries, and products viewed.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders for gardening tools, plants, and other products
  • To manage your account and provide customer support
  • To improve our website, products, and services through analysis of user behavior
  • To send you relevant marketing communications about gardening tips, new products, and special offers (where you have consented to receive such communications)
  • To prevent fraud and enhance the security of our website
  • To comply with legal obligations and enforce our terms and conditions

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal data to third parties. We may share your information with:

  • Payment Processors: To securely process your payments (including credit card companies and PayPal)
  • Shipping Partners: To deliver your gardening supplies to your address
  • Service Providers: Companies that provide services on our behalf, such as website hosting, data analysis, and marketing assistance
  • Legal Authorities: When required by law or to protect our rights, property, or safety

All third parties with whom we share data are required to maintain appropriate security measures and use your information only for the purposes we specify.

4. Data Storage and Security

Your data is stored on secure servers located in the European Union. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

All payment transactions are encrypted using industry-standard SSL technology. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

5. Your Rights

Under data protection laws, you have rights including:

  • Access: The right to request copies of your personal data
  • Rectification: The right to request correction of inaccurate or incomplete information
  • Erasure: The right to request deletion of your personal data
  • Restriction: The right to request the suspension of processing of your personal data
  • Data Portability: The right to request the transfer of your data to another organization
  • Objection: The right to object to our processing of your personal data
  • Withdraw Consent: The right to withdraw consent where we are relying on consent to process your personal data

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device that help us:

  • Remember your preferences and shopping cart contents
  • Analyze website traffic and user behavior
  • Provide relevant advertising about gardening products
  • Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries outside of your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Last Updated” date and will be effective immediately upon posting.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our gardening enthusiasts at:

Leaf Shop
13 Priory St, Birmingham, GB B5B 7VU
Email: [email protected]

Thank you for trusting Leaf Shop with your gardening needs. Happy gardening!

The Leaf Shop Team